This may not have a big demand, however, it will be handy when required.
I have search to check if there is a way to monitor the incoming calls through Cisco IP Communicator (softphone) and the ability to answer/reject the call. I found a page (below link) contains some files which may help to code a plugin to function with Cisco IP Communicator.
Is it possible to have a plugin for it?
https://developer.cisco.com/site/tapi/d ... /index.gsp