We want to rule out any possible old data files that might be kicking about. Please follow the instructions word for word. do not skip a single step or change the order in which they are done. This is super important because if you do not follow these instructions you can end up with possible loss of save information. It is always best to backup your data first. Do not rely on the backup provided in these directions. If one backup is good. 2 is way better.
I am not responsible for a lost or corrupted EventGhost save file. (standard disclosure)
Please download the latest stable build. it can be gotten by clicking on the build icon at the top of the forum. Do not install it yet.
run EventGhost and copy and paste the following code into a python script action.
Code: Select all
import shutil
import os
BACKUP_PATH = os.path.join(os.path.expandvars('%USERPROFILE%'), 'Desktop', 'EventGhost_Backup')
CORE_BACKUP_PATH = os.path.join(BACKUP_PATH, 'EventGhost')
APPDATA_BACKUP_PATH = os.path.join(BACKUP_PATH, 'AppData', 'EventGhost')
PROGRAMDATA_BACKUP_PATH = os.path.join(BACKUP_PATH, 'ProgramData', 'EventGhost')
if os.path.exists(BACKUP_PATH):
print 'There is already a folder named EventGhost_Backup on your desktop.'
eg.Exit()
os.mkdir(BACKUP_PATH)
os.mkdir(os.path.split(APPDATA_BACKUP_PATH)[0])
os.mkdir(os.path.split(PROGRAMDATA_BACKUP_PATH)[0])
CORE_SOURCE_PATH = eg.mainDir
APPDATA_SOURCE_PATH = eg.configDir
PROGRAMDATA_SOURCE_PATH = os.path.split(eg.localPluginDir)[0]
TREE_SOURCE_FILE = eg.config.autoloadFilePath
if TREE_SOURCE_FILE is not None:
os.path.split(TREE_SOURCE_FILE)[1]
TREE_BACKUP_FILE = os.path.join(BACKUP_PATH, os.path.split(TREE_SOURCE_FILE)[1])
shutil.copy(TREE_SOURCE_FILE, TREE_BACKUP_FILE)
shutil.copytree(CORE_SOURCE_PATH, CORE_BACKUP_PATH)
shutil.copytree(APPDATA_SOURCE_PATH, APPDATA_BACKUP_PATH)
shutil.copytree(PROGRAMDATA_SOURCE_PATH, PROGRAMDATA_BACKUP_PATH)
Once the script is pasted in place. click on the Apply button. then click on the test button.
This is going to backup all of EventGhost including all save files and configuration data as well as plugins.
It is going to place everything into a folder on your desktop called EventGhost_Backup
close EventGhost
If the backup was successful (no red errors in the log).
Go to Control Panel\Add Remove Programs.
Uninstall EventGhost.
Open Windows Explorer (File Explorer) in the bar at the top (address bar) type in
and press enter.
Delete the folder named EventGhost
Then in the address bar type in
and press enter.
delete the folder EventGhost.
Then in address bar type in
and press enter.
Check and see if there are these folders in there comtypes_cache or gen_py. if either one or both is in there delete them.
This is going to insure a super clean installation of EG.
Now install the latest build you downloaded when you clicked on the build button.
run a command prompt as Administrator (click on start. in the search field type in cmd. when it finds it. right click on it and select run as administrator).
Once you have the command prompt open i want you to type in the following
Code: Select all
"c:\Program Files (x86)\EventGhost\EventGhost.exe" -debug
Make sure it is exactly as you see above.
if you get the error when EventGhost runs
i want you to close EventGhost.
Open Windows Explorer. and type in the following into the address bar.
there is going to be a file called log.txt. Send me a PM with this file attached.
You are going to have to change the extension or zip it to send it in a PM.
If you do not get the error Do the same as above except DO NOT run the command prompt as administrator.
Let me know if the error does not occur when you run EventGhost as an administrator
