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Help Menu Item does not work

If you have a question or need help, this is the place to be.
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Zardoz
Posts: 5
Joined: Wed Sep 08, 2010 2:52 pm

Help Menu Item does not work

Post by Zardoz »

Start Event Ghost Select Help
Get the following result:

Traceback (most recent call last):
File "EventGhost.pyw", line 31, in <module>
File "C:\Program Files (x86)\EventGhost\eg\__init__.py", line 109, in Main eg.Tasklet
(eg.app.MainLoop)().run()
File "C:\Program Files (x86)\EventGhost\eg\Classes\TaskletDialog.py", line 41, in
ProcessingTask
self.Configure(*args, **kwargs)
File "C:\Program Files (x86)\EventGhost\eg\Classes\AboutDialog.py", line 441, in Configure
notebook.AddPage(SpecialThanksPanel(notebook), Text.tabSpecialThanks)
File "C:\Program Files (x86)\EventGhost\eg\Classes\AboutDialog.py", line 301, in __init__
write(name)
UnicodeEncodeError: 'ascii' codec can't encode character u'\xe9' in position 4: ordinal not in range(128)
Traceback (most recent call last):
File "C:\Program Files (x86)\EventGhost\eg\Classes\MainFrame\__init__.py", line 344, in
FuncWrapper func()
File "C:\Program Files (x86)\EventGhost\eg\Utils.py", line 176, in Wrapper eg.Tasklet(func)(*args, **kwargs).run()
TaskletExit

It also does not like to quit when I click on the big red 'X'

My Configuration:
Hardware:
Monitor: Panasonic: TC-P50V10
Motherboard: Gigabyte GA-P55A-UD7
CPU: Intel i7-860
Ram: OCZ 2x2048MB OCZ3P1333LV4GK
Video Board: HIS Radeon HD 5850 GDDR5 1GB (tried with current and previous driver release)
Power Supply: OCZ 850W OCZZ850M
SSD Hard Drive: Intel X25-M SSDSA2MH080G2R5 80GB
Mass Storage Hard Drives: 2 x Western Digital WD20EARS Caviar Green Hard Drive - 2TB
Blu-Ray Drive: Samsung Combo
IR Receiver: USB-UIRT
Case: Lian Li PC-C33B

Software:
Microsoft Windows 7 x64 (all updates as of today applied)
Microsoft Windows 7 Media Center
Virtual Clone Drive 5.4.4.0
Mikinho Mount Image 1.8
Zoom Player 7 Home MAX final version
Event Ghost 0.3.7.r1462


Thanks for your support!

Jim
User avatar
Pako
Plugin Developer
Posts: 2294
Joined: Sat Nov 11, 2006 1:31 pm
Location: Czech Republic
Contact:

Re: Help Menu Item does not work

Post by Pako »

Replace the file AboutDialog.py (...\EventGhost\eg\Classes\).
Pako
Zardoz
Posts: 5
Joined: Wed Sep 08, 2010 2:52 pm

Re: Help Menu Item does not work

Post by Zardoz »

Hello Pako,

Your solution worked!

Can you tell me what may have changed? The problem was (past tense) new.

Thanks again!
User avatar
jinxdone
Plugin Developer
Posts: 443
Joined: Tue Jan 02, 2007 4:08 pm

Re: Help Menu Item does not work

Post by jinxdone »

The problem was one new plugin where there was a text string with an unexpected encoding. More specifically the plugin author's name contained non-ascii characters. :oops:

The about dialog has been fixed, but I don't think a new installer has been made since then.
Zardoz
Posts: 5
Joined: Wed Sep 08, 2010 2:52 pm

Re: Help Menu Item does not work

Post by Zardoz »

Thanks!
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