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Help! USB-UIRT just stopped working

If you have a question or need help, this is the place to be.
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neurosis
Posts: 2
Joined: Sun Apr 26, 2009 4:43 pm

Help! USB-UIRT just stopped working

Post by neurosis »

Hello,

I'm new to this forum, but I have been using EG for a few years now. I had a very old version that worked just fine for an IPTV set-top box I have in another room. I was controlling it with EG/USB-UIRT and all was fine until last night. It just stopped working. I can't think of anything I did that may have affected it other than some errors with other USB devices (phones). Anyway, I don't know the old version of EG that worked because I overwrote it with version EventGhost_0.3.7.r851_Setup.exe, but still the same problem. The errors are:
Autostart
Plugin: USB-UIRT
Error starting plugin: USB-UIRT
Error calling UUIRTSetUUIRTConfig

and I get this error every time I try to configure the plugin. Also, I have disconnected and reconnected the device numerous times as well as reinstalling the drivers to no avail!
I'm running WinXPsp2. Any help would be appreciated! The wife is not going to be happy when she can no longer change the channels! LOL
Mike

P.S. I've read all the posts I could find on this topic but cannot seem to make it work.
User avatar
Bitmonster
Site Admin
Posts: 2239
Joined: Mon Feb 06, 2006 10:28 pm

Re: Help! USB-UIRT just stopped working

Post by Bitmonster »

Try this support tool from the USB-UIRT website:
http://www.usbuirt.com/lrnhelper_0_0_5.zip
If it also shows errors, your device is defect or you have some driver/hardware conflict.

You can also try the latest Vista drivers for the USB-UIRT. They will most likely also work on XP.
Please post software-related questions in the forum - PMs will only be answered, if really private, thanks!
neurosis
Posts: 2
Joined: Sun Apr 26, 2009 4:43 pm

Re: Help! USB-UIRT just stopped working

Post by neurosis »

Bitmonster, thank you for the quick reply!

I tried the diagnostic tool you suggested. My USB-UIRT flashes in response to IR commands from a remote, but the Learning process gets no input on the screen. Further, I have been unable to get XP to even recognize the Vista drivers as installable. It simply tells me there is nothing in the extracted directory that describes my hardware. I must admit, I am not sure what device in Device Manager is even the USB-UIRT.

Mike
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